why can’t i logout

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  • #8726
    chris snell
    Participant

    mr I.P. do you know why i can’t logout this has only started in the last couple of weeks or so . does anybody else have this problem

    #18292
    imperialdata
    Keymaster

    Hi Chris. Problems logging in and out usually stem from your browser’s handling of cookies. If you’re using Internet Explorer, try ‘Tools’, ‘Internet Options’, ‘Delete cookies’. Make sure you have all passwords and user names required for your other web sites before doing this. While you are in the Internet Options, try ‘Settings’ and tick ‘Every visit to the page’.
    To get a lot of free disk space back, try ‘Delete files’ too.

    If it still doesn’t work, try ‘Internet Options’, ‘Security’ and move the slider to ‘Low’.

    Hope this helps, please let us know either way.

    #18293
    chris snell
    Participant

    Ah that did the trick thanks for your help

    #18294
    imperialdata
    Keymaster

    Just doing my job (gets on horse and rides away into sunset…..)

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