Home › Forums › Product reviews › NTL worst service in UK
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- March 7, 2005 at 10:12 am #9718GixParticipant
NTL worst service in UK
Courtesy of The Sunhttps://www.thesun.co.uk/article/0,,2-2005103720,00.html
NTL was yesterday named as providing the WORST customer service in Britain.
The communications firm moved up three places from last year to lead the league of shame.
The poll by Internet Market Research Services also brought bad news for BT who drop out of the best firms to take second worst behind NTL.
Tesco top the list for best customer service for the second year.
New entries on the 2005 list of good performers include Virgin, Morrisons and Orange.
Amazon dropped out of the top ten following complaints about Christmas deliveries.
Worst customer service: 1. NTL 2. BT 3. PC World 4. Currys 5. Dixons 6. British Gas 7. Comet 8. O2 9. Argos 10. Vodafone.
Best customer service: 1. Tesco 2. Asda 3. M&S 4. John Lewis 5. Virgin 6. Sainsburys 7. Boots 8. Morrisons 9. First Direct 10. Orange.LOL! You have been warned…….not NTL but NTHell!
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March 30, 2005 at 5:12 pm #23381ScouserParticipantI’ve had no probs with NTL, Broadband, phone or TV. Just had a free speed upgrade from 300kps to 1mbs for the same price, although I found out about it by accident; they never informed me.
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